Refund policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a replacement or a return. For exchange/return, you can contact us at hello@kamashh.com

Exchanges and Returns

To be eligible for an exchange/return, your item must be in the same condition that you received it, unused and in its original packaging. To complete your exchange/return, the invoice must be provided at the time of return pickup. Once used, products will be ineligible for exchange or return.

Exchanges/Returns are only allowed in the following unlikely cases:

  • The product is damaged or if you received the wrong item.
  • The product is not sealed properly at the time of delivery.
  • The product has expired by the time of delivery.

To start a return, you can contact us at hello@kamashh.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

In case of an exchange, the product will be delivered to you within 3-5 days after the return pick-up is done.

In case of any delivery related discrepancy, please reach out to us within 48 hours after the order been marked as delivered.

Note: In case of any quality issue, kindly contact us on +919599886915 or drop a mail to us at hello@kamashh.com

Cancellation:

  • An order cancellation request will be accepted only if we have not yet shipped the product.
  • If a cancellation request is accepted, you are entitled to get a refund of the entire amount.
  • Kamashh (unit of Modave Kreations Private Limited) reserves the right to cancel or refuse to accept any order placed for various reasons, including but not limited to the non-availability of stock, pricing errors, informational errors or problems identified with the personal/financial details provided by the customer.

Refunds:

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at.

You can always contact us for any return question at hello@kamashh.com